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WESTVILLE

SUPPORT FAQ

What kind of support is available for students and instructors?
We provide 24/7 tech support, training resources, and a dedicated onboarding team to assist both students and educators.
How secure is the platform?
We prioritize data security with robust encryption, regular audits, and compliance with privacy regulations
What should I do if I can't access my course?
Check your internet connection and try logging out and back in. If the issue persists, contact support for assistance.
How long does it take to get a response from support?
Our support team typically responds within 24 hours, but for urgent issues, kindly call us on our support line.
What should I do if my video content isn't loading properly?
Clear your browser cache, update your browser, and try again. If the issue persists, reach out to support.